I was interested to read that the future of the government’s Work Programme “hangs in the balance” as research has revealed that 90 per cent of contracted Work Programme providers will miss their targets to get people back into work.

“The future of this vital employment scheme hangs in the balance,” said Ian Mulheirn, Director of the SMF.  “The programme aims to get some of the hardest to reach people off benefits and into work, but past performance shows that providers will be unable to meet the criteria required of them by the DWP”. As reported in Management Today

The statistic raises a number of questions:

• Were the targets too high?
• Were the providers promising too much in their application for the contract?
• Were the providers competent?
• Is the economic downturn so deep that it makes delivery impossible?
• Are employers just not employing?
  

No doubt the answers, arguments and “justification” will depend upon being in Government, Providers or DWP.
 
Perhaps they’ll all blame the unemployed!

Technorati Tags: employment, Ian Mulheirn, Management Today, work programme, unemployed, job, job serch

The
future of the government’s Work Programme “hangs in the balance” as
research has revealed that 90 per cent of contracted Work Programme providers will miss their
targets to get people back into work.

“The
future of this vital employment scheme hangs in the balance,” said Ian
Mulheirn, Director of the SMF.  “The programme aims to get some of the
hardest to reach people off benefits and into work, but past performance
shows that providers will be unable to meet the criteria required of
them by the DWP. As reported in Management Today

The statistic raises a number of questions:

• Were the targets too high?
• Were the providers promising too much when they applied for the contract?
• Were the providers competent?
• Is the economic downturn so deep that the job situation makes delivery impossible?
• Are employers just not employing
  

I’ve no doubt that the answers, arguments and “justification” will depend upon being in Government, Providers.
 
Perhaps they’ll all blame the unemployed!

I love working with new sales teams. In particular I enjoy planning how to to restructure a sales team to maximise sales.

Pertinent questions
Recently I was talking to a Sales Director that was concerned because his sales team, as a whole, wasn’t meeting target. Some of the team met their individual targets easily and exceeded them, others were average and some below average. The Sales Director was continually asking “Were the targets too high, Was the sales team capable of meeting the required results? or was the economy to blame?”. All very pertinent questions but ones that didn’t deliver the answers he was looking for.

Focussing on stars and passengers
In my experience a major reason why Sales Directors have problems with targets is because their focus is often confused by the stars and the passengers in their team (Stars are probably producing all they can and passengers simply reduce the good effect of the stars!).

Instead I persuaded him to focus on the group of people who are making “average Sales” and just below, which tends to be the larger number of people in any team. If this group could raise their sales by just 5% – 10% the effect can be to massively increase sales.
Action plan in the making!

email me: stephen@assimilating-talent if you would like a SKYPE call to discuss your sales team issues.

Maria has been calling in sick with stress and a cold.

In the meantime her assistant is solidifying his position.
The CEO and Sales Director are coming to rely on John more and more and have already identified him as a successor to Maria when she leaves.

It’s likely that on Maria’s return from her illness that a meeting to “discuss her position and future” will be arranged.

Maria has organised an assessment centre for a new Sales Manager. The intention is to interview six candidates, two internal. The process includes a number of exercises including a role play exercise in handling under-performing sales people, handling meetings, preparing sales reports as well as an interview. The day will be observed by a number of managers chosen from the Sales Director’s departmental responsibilities.

The Sales Director has elected not to be involved as he wants to distance himself from the selection procedure as the two internal candidates are already under notice of redundancy from his department.

There is one problem. It seems that a member of staff has found an email in a photo-copyer from the Sales Director to Maria stating that he’s not prepared to have either of the two existing staff members gain the job and a copy of the assessment centre exercises.

A copy of the email has found its way to one of the candidates. 

Maria, together with the Sales Director, has visited the sales team in Exeter to close the local office. The rationale is that the office is not profitable and this is true and from a strategic point of view a good strategy for the company.

She did spend some time with each member of the team in Exeter to explain their options and to offer outsourcing advice. She also provided a list of vacant positions in the company but as these were all based in Manchester (the other side of the country) it was not viewed as being entirely helpful, which in fairness was not entirely her fault!

It has been noticed by other people within the company that she is intent on pleasing the new Sales Director at the expense of other alliances such as the CEO and COO. Indeed the Sales Director is adept at playing office politics and is understood to see himself as having far more “business ability” than his other executive Directors. He has actually been heard to say that it is only a matter of time before the CEO will “have to go!”.

I wonder if Maria is pinning her colours to the Sales Director’s mast too early?