Archive for July, 2012

The Day’s Arrived

So much is being written it seems redundant to add more.

Seven years ago I watched a preview of a film that was top be paert of the bid. It inspired me then and inspires me still.

Enjoy the day and the Games

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The Power of Collective Action

You would have thought that over 120,000 people couldn’t keep a secret, wouldn’t you.

“Keep the secret”
Well almost every one of those attending a reherasal of the Opening Ceremony of London’s Olympic Games have done just that. A fact that seems to have blown the minds of the organisers, media and everyone else. The “Keep the secret” message has been observed and what’s more I’m enjoying being able to do so. (I saw it on Monday evening).

For years mentors and business advisors like myself have been saying that no matter how big the audience, if you can enthuse your team, excite them and provide an understandable message then people will follow. Now we HAVE THE PROOF even when it involves 120,000 complete strangers!

Enjoy tomorrow when the “secret” will be revealed and enjoy. It’s a fantastic spectacle with thousands in the cast.

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Details of Olympic Opening Ceremony Revealed

Last night I attended the Opening Ceremony rehearsal. I guess you’ll be expecting a full lowdown on the show and I promise to tell you all about it in this blog when I’ve come down from cloud nine on Saturday morning. Except to say that it is a FANTASTIC show and you won’t want to miss it!

Chaos behind scenes
Half an hour before the rehearsal started my neighbour received a text from someone in the cast of thousands to say that they were all “very nervous and that there was chaos behind the scenes”. When it began, you wouldn’t have known. All the team’s rehearsals over the last few weeks came together and produced an end result that I will never forget for it’s brilliance.

Hundreds of mistakes
Dountless there were some mistakes, probably hundreds, but the end result was stunning and that’s what was important. The message for business teams and managers is that when delivering a complex result there will be mistakes along the way, individual teams may view the thing as being chaotic, lacking in management leadership and full of errors but what matters is that the result looks superb to those watching.

It’s made the start of my Olympics come sooner and if the sport lives up to the opening ceremony then wer’re in for two weeks of real fun.

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The Disaster of Team Decisions

Last week I was talking to a team manager who described to me a team descision and them ended up by saying:
“Everyone seemed to agree with the decision but when people came to act on it each person had a different idea on the action we agreed upon or reserved the right not to implement it”

False Consensus
Implementing team decisions can be difficult. Particularly when the members of the team are senior in status or are members on the basis of voluntary membership (they can leave and take their ball with them without any reprimand). I know this as “False consensus”. The problem for the team manager is that to try to play amateur Psychologist to solve the situation is likely to make the situation worse NOT better.

Shared Values
Consensus in team decisions is a powerful goal in decision making and often the reason for team meetings in the first place. Where the team members know each other well, share the same values and spend considerable time discussing issues with each other then it’s often easy and preferable. But where these factors are absent the team leader often has to develop them.

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Only the future can deliver results

Last week I was talking to a Sales Director about recruiting people for his sales team.

I looked through the job specification to see that almost every phrase was unrelated to sales.
“To submit monthly sales forecast”
“To attend weekly meeting”
and so on

Then there were the skills required:
“Good communicator”
“Five years sales experience”

I pointed out that top talented sales people would be turned off by the job descriptions because they were barriers to making sales.”Must be a good communicator” was a wasted phrase because to have become a top talent salesperson the individual must have excellent communication skills.The descriptions were bland and unexciting

“What you need is something that will draw in top talent, not put it off”
Was my advice and together we went about restructuring the documents. I was keen to show that job descriptions and specifications should be future focussed, attractive to the target candidate and avoid applications from candidates that were obviously NOT suited for the role.

Together we rejected the bland and unexciting language and replaced it with the following:
“The successful candidate will have penetrated two new clients and concluded half a million pounds worth of sales within twelve months of assuming the role”
Other phrases were designed to reflect the new focus and today he phoned me to say that a candidate had complimented him on having an “exciting and easily understood job role”.

For more info on effective job role design tel: (44) 01727 838321

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