Diet Fads Are Bad For Management
I was talking to a group of managers earlier this week about increasing team productivity when one asked “What’s the latest thinking on this?” It didn’t surprise me as I’ve become used to team leaders and even CEO’s wanting to have the “Latest fix or fad” believing that it’s bound to be better than the previous ones.
Management can’t be like a diet fad
It’s like watching compulsive dieters trying the latest diet craze for a while before moving onto the next. Examples would be Total Quality Management in the 1980’s, more info
followed by process reenigineering and culture change. The difficulty for managers is implementing change so that it’s always beneficial to the organisation.
The expectation that the latest fad will increase profitability through competitive advantage can’t be true when every other company is adopting the same fad. I recently was interviewed by William Buist on this exact topic and a short clip from the YouTube video can be seen here http:youtu.be/ij3nQcM9AV8
Resisting fads until they are proven to be useful might be a good strategy…but needs nerves of steel
How to make it impossible to buy
Readers of this blog will know that have posted articles on businesses that make it difficult for customers to buy through ill-conceived processes. (See The Sales Assassins At Wickes)
Today my good friend Andy Lopata (The author of the International best selling book on networking “Recommended” posted this screen-save from his attempt to buy Olympoic tickets…Need I say more?
