It’s not often I go to the gym at 6.30 in a morning, I usually prefer midday to give me a break during work.
But today I was up early, the sun was shining and I felt great. So a workout and a swim before work seemed a good idea.

I now regret not having been at this time before. The amount you learn about what’s happening in business is really interesting.
Makes the BBC’s Today programme look positively short of news.

For instance today’s headlines from the gym are:

“Kevin’s just not pulling his weight…”
and as he’s responsible for increasing sales and as they are targeted on a team result it’s not pleasing the rest of his team. The boss won’t find out till it’s too late to meet target because if he’s so stupid that he can’t see it himself then it’s his look-out.

“The new sales push will knock the competition for six”
A company has come up with a new product and pricing structure to steal some of the competition’s major clients in September. By the time the competition has leant what’s happening it’ll be too late for them to do much.

Preparing for the future
Having listened to all this news I wondered if the boss did know about Kevin, or was he relying on monthly statistics. If he’s relying on the sales stats he will have little chance of reversing the situation before targets become impossible to be met.

More imporantly, does the competition not know that they are about to have their sales attacked? If the new product line and pricing structure is as effective and destructive as anticipated then there will be a panic and a rush to “Fix the problem” in September. In my experience this will always be a costly and time consuming exercise.

The gym’s news confirms that It’s always worth having an early warning system to identify what the future might bring and obviously the Gym at 6.30 is a place I will be going to more often.

As for my early warning system…I think the picture below shows my future

Recently a load of people have been talking to me about restructuring their teams for the future.
I’ve noticed that to do this they collect vast amounts of data in an effort to predict the future trends, business conditions, customer needs and so on.

The problem with the future
The problem is that the future is unpredictable. and the only people to generate a “five year plan was thr old Soviet Union…and look where they are today!

Take technology for instance…by the time it’s clear what will be affected in the future it’s too late! It move so fast that catching up is difficult far less being able to stay ahead. THerefore traditional planning where the object is to predict the future, develop detailed plans and restructure teams to take account of those predictions no longer make sense.

It must be assumed that the future can’t be predicted…but it can be prepared for. The answer is to shift how business prepares for the future.The task for business is to structure the organisation to be immediately flexible. That’s not new idea…but it’s rarely implemented successfully.

I’m excited about the future
Over the past months I’ve talked to so many business leaders about this topic. I’m excited that the result will be that I’m organising a series of events for selected business leaders to talk to them on how they can plan for the future they don’t yet know about.

I had a long breakfast with a friend and Company Director this morning. Over the bacon and eggs we talked about some senior and unexpected departures from one of his competitors. He was identifying the opportunities these senior departures presented for his own company.

In short he categorised these as:

• Available talent might be available and useful to his own comany (possibly on a consultancy basis)
• The competitor’s clients might speculate that they might need to shop around for alternative suppliers (Just in case!)
• Loss in staff morale and as a result loss of productivity
• Gap in leadership until new leader can be appointed and begin to succeed
• Possible further departures which could increase problems
• Cost to competitor of rehiring and lead-in time for newe job holder

Too often, when senior management departs staff look to the future wondering if the business is doomed. (Even if the leader had been unpopular) and wonder if they should consider finding another job before it’s too late. My friend and I speculated that the benefits for my friend’s company could last between six and nine months and be worth many clients and an increase in sales income.

Bernard Matthews as an example
One only has to look at Bernard Matthews, the turkey company, to see how the loss of top people can benefit competitors. Last week the Chairman, Davis McCall, stepped down. Then the Chief Executive, Noel Bartram left and follows Rob Mears the Managing Director’s ealier departure.
The company employs 2200 people with a further 1000 staff in Germany and Hungary. In recent years Trading conditions have been poor for the company with bird flu and increase in costs. In addition staff morale has been hit and sales have slumped. Profits on a turnover of £341m amounted to just £2m.
With the departure of senior people it could be expected that morale and productivity will further be affected unless the latest appointment of David Joll (former CE) can secure a rumoured investment of between £20 and £30million. In which case he could end up as a hero.

A Strategy
My friend and I worked on plans until lunchtime on ways to manage possible, though unlikely, senior departures in his own company.

Stephen Harvard Davis

I was talking to a group of managers earlier this week about increasing team productivity when one asked “What’s the latest thinking on this?” It didn’t surprise me as I’ve become used to team leaders and even CEO’s wanting to have the “Latest fix or fad” believing that it’s bound to be better than the previous ones.

Management can’t be like a diet fad
It’s like watching compulsive dieters trying the latest diet craze for a while before moving onto the next. Examples would be Total Quality Management in the 1980’s, more info

followed by process reenigineering and culture change. The difficulty for managers is implementing change so that it’s always beneficial to the organisation.

The expectation that the latest fad will increase profitability through competitive advantage can’t be true when every other company is adopting the same fad. I recently was interviewed by William Buist on this exact topic and a short clip from the YouTube video can be seen here  http:youtu.be/ij3nQcM9AV8

Resisting fads until they are proven to be useful might be a good strategy…but needs nerves of steel

Stephen Harvard Davis

Last week a Company Director phoned Assimilating-Talent and was talking to me about his frustration with communicating change to his employees. He told me that “People don’t read stuff”.
Actually his frustration was that his employees seemed not to remember information.

I pointed out that this shouldn’t be a surprise when you look at how information is available and the way people retrieve it. Wikipedia doubling each year, over 200 million searches on “Tax advice” from Google, staff handbooks that run to 100 pages or more, 200 emails a day into their inbox and so on. People don’t need to remember information any more, they just need to know how to retrieve it.

Another result of all this information is that people are reading information differently. They scan for keywords as they hunt for specific topics, they read horizontally dipping in and out of text and store information, without reading it, for later reading.

This has huge implications for how organisations communicate with their people. The frequency of that communication and what people are being asked to look at. Possibly, instead of large memos, a shorter one line asking people to read: ‘“Section 2.4” of the change programme as this has changed‘.

Someone who I follow and talks huge sense on the topic of communication with people and businesses is Chris Street, The Bristol Editor and I would recommend a discussion with him if you want to improve your internal communication

Stephen Harvard Davis

It’s been some time since I was able to blog, sorted out by my new best friend Andrew Rayner, who sorted out my problem so now I’m back and feel motivated to make up for lost time.

Watching the funeral of Margaret thatcher and the debate over her political ideas on the media this week has reminded me that whenever there is a change around 60% will utterly ambivolent towards it, 20% will love it and another 20% will positively hate it and even oppose.

Sensible change catalysts will take account of these statistics when communicating with those affected

Theres more information on change in my Videoblog at StephenHarvardDavis on YouTube

I often find myself talking to team managers about the differences between “Change” and “Transition”.
The reason for the discussion is that so many people assume that they are the same.

In my experience nothing could be further from the truth and very simply:
Change: Is a physical move to a new place. (This includes move of office, new way of working, dieting, learning and so on).
Transition: Are the mental stages that people move through to arrive at the new place

The definition illustrates why some team leaders find it difficult to implement change when they have other people to lead along a pathway to change. One of the major problems that contributes to change failure is that the leader works through the transition before those being led are given time to do so.

More information on transition management HERE

I’ve had a number of meeting where team managers have suggested an “away day” as part of a team building strategy.

When asked “What’s the objective” I’ve sometimes been told “So that they’ll be motivated”
Further discussion around the outcomes can sometimes generate a confused response from the manager.
On one occasion I was told “I don’t know what outcomes but I want them motivated”

I was tempted to ask “Motivated to leave?” but persevered to a conclusion which resulted in the team’s manager attending one of my 1:1 strategy planning seminars. The result was even more positive than the team attending an awayday.
The lesson is to focus on the who as well as the outcome when planning team development.

I love it when people graphically demonstrate a message and Davey Wavey, who’s in London this week and I met breifly last night makes a very powerful one in this film.

http:youtu.be/TK3rJTWOTn8