Over the past few weeks I’ve been talking to some managers responsible for teams of sales assistants in large retail shops. The task was to show them how they could restructure their team’s approach to customers that would generate an increase in sales.

In this videoclip I tackle two main problems.
The first is the problem with asking “Can I help you?” that too often destroys a sale.
Secondly, how to generate multiple sales

Contact Stephen by email: stephen@assimilating-talent.com

This entry was posted on Monday, July 18th, 2011 at 11:05 pm and is filed under Brand Image, Executive failure.