The gap between expectation and delivery

November 28th, 2011 | Category: Performance Management,productivity

I read with interest in People Management that many
of the changes that leaders and managers think are most important for
success are currently not being delivered by their organisations.


In a survey by the Centre for Educational Leadership
at the University of Manchester delegates at the latest CIPD Conference were asked their opinions on the importance of
various aspects of business performance. They were then asked which
aspects their organisations were currently delivering effectively. The
gaps between expectation and delivery were marked.

  • Effective
    HR business partnering was identified by 65 per cent as important to
    achieve, yet only 33 per cent said they had it in place
  • Harnessing the
    ideas of employees was cited as a priority for 69 per cent, but only 35
    per cent said they already did it well
  • Performance management processes
    were seen as important by 62 per cent, but just 21 per cent were
    confident with what they had in place.
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