Maria, together with the Sales Director, has visited the sales team in Exeter to close the local office. The rationale is that the office is not profitable and this is true and from a strategic point of view a good strategy for the company.

She did spend some time with each member of the team in Exeter to explain their options and to offer outsourcing advice. She also provided a list of vacant positions in the company but as these were all based in Manchester (the other side of the country) it was not viewed as being entirely helpful, which in fairness was not entirely her fault!

It has been noticed by other people within the company that she is intent on pleasing the new Sales Director at the expense of other alliances such as the CEO and COO. Indeed the Sales Director is adept at playing office politics and is understood to see himself as having far more “business ability” than his other executive Directors. He has actually been heard to say that it is only a matter of time before the CEO will “have to go!”.

I wonder if Maria is pinning her colours to the Sales Director’s mast too early?

It’s being reported that Maria has been saying to senior colleagues that her team aren’t as good as she first thought.
There’s nothing specific except that she doesn’t like her deputy, Christine.

Christine is liked throughout the company as being very professional, hard working and thorough.

It is reported that Maria has mentioned to the CEO that she would like to recruit her assistant manager from her previous company. 

Maria continues to develop her poor reputation for team management capability and leadership amongst her team.

Today, Friday she has given them all some work collating some statistics. The work will take hours to complete and will delay some people leaving the office to start the weekend. But Maria has indicated that delivery is urgent and required by the CEO for an early meeting on Monday.

Maria has told everyone that she has an important meeting during Friday afternoon, unfortunately her husband has phoned in soon after she left to say that “He may be a few minutes late meeting her for some early Christmas shopping”.

Maria has arrived for her first morning at her new job and has spent some time with the CEO to discuss with him the CEO’s plans for the HR Department.

She now decides decides that it’s time for her to meet with her new team and calls a team meeting. She begins by introducing herself, “Hello everyone, I’m Maria and I’m a fellow of the CIPD and a professional”. After meeting with her small team she arranges some one to one meetings and returns to her office satisfied that she’s started off well.

Could she have made her first error. Some of her team have interpreted her first statement of being a “fellow of the CIPD and a professional” that she thinks perhaps her team may not be! (qualified enough or unprofessional)

Time will tell

I came across a case study that I thought I could share with you as it develops. That is the adventures of Maria during her first six months in her new job.

Maria has volunteered herself to be featured in this blog and it will be interesting to see if she makes the typical mistakes of a new hire and a few “special mistakes” of her own.

Over the months of her job transition we can follow Maria and develop a case study around her.

The story begins:

Maria has landed a job as HR manager at an Insurance brokers employing about sixty people. Her team is made up of five people who are all qualified by examination with the CIPD (Chartered Institute for Personnel Development).

On her first morning she meets with the CEO and discusses the company’s main priorities with HR which is to reduce turnover and increase HR capability. She feels well briefed.